How was it for you?

We’d like to know what you think of the wine, the website, the service – anything that you would like to comment on.

36 comments

  • Peter Deakin replied:

    The wine is excellent and the service responsive. What's more, it nice to know one is buying direct from the vineyard, without the involvement of any middleman!

    January 27th, 2010 at 5:58 am. Permalink.

  • James Miles replied:

    Thanks for sending more white wine – all arrived promptly and safely despite the snow. Now firmly established as the Miles family house white – always fresh and delicious. I also have some mags of the red which I haven't cracked into yet but looking forward to it. I think your model is great and surely shows the way forward for other (struggling) vignerons in France – will they follow (bien sur que non!)…

    February 2nd, 2010 at 1:15 pm. Permalink.

  • Patrick Pope replied:

    Very impressed with the speed of delivery. The website is very slick too. And the wine's not bad either! Crisp & refreshing ….

    February 2nd, 2010 at 4:25 pm. Permalink.

  • Gill Vivian replied:

    Excellent service and we are enjoying the wines very much indeed. We were introduced to you via a friend and a bottle at Rick Stein's Seafood Restaurant in Padstow, where we live. We have since recommended you to a number of friends, and are very happy to continue doing so. We'll be back for more, for sure!

    February 11th, 2010 at 11:39 am. Permalink.

  • Greg Pye replied:

    As someone who has a problem with sulphites in wine, I tend to tread carefully. I recently tried a bordeaux blanc that we had in the wine fridge from way back, and had no issue at all. So, I tried two more in rapid succession (oh the trials – so hard to endure ;-) )… and no issues at all. It may be that others with a more acute issue will have problems, but for me at least – another case on the way! I'll have to link from the website page I have for wines tat have not caused me an issue.

    March 7th, 2010 at 7:46 pm. Permalink.

  • nicola plunkett replied:

    we recently went to gordon ramsey restaurant at claridges and tasted the chateau baudau bordeaux blanc sec 2008 and loved it so much we ask a waiter to write down the name of the the wine before we had even finished the meal.

    the wine arrived within 3 days after ordering online and as i was out at the time was left in the garden and thankfully was still there upon my return from work.

    we decided to have a glass with dinner last night and before we realised the bottle was empty not sure if thats a good or bad thing.wine is delicious and we look forward to enjoying it throughout the summer.

    April 18th, 2010 at 8:58 am. Permalink.

  • Paul Richardson replied:

    Following the hail last year, thank heavens you found Pascal on the doorstep. The Sauvignon/Semillon blend is as good as ever, and from order to delivery was so incredibly swift. Many thanks.

    April 18th, 2010 at 11:44 am. Permalink.

  • Lorraine replied:

    Service as it should be from website to door. I had also forgotten how good the wine was (Rose). How do you get it that wonderful 'glossy' peach colour? It looks almost to good to drink … almost!

    April 19th, 2010 at 6:17 am. Permalink.

  • David Igoe replied:

    Just a note to say how pleased I was with both the wine and the service from you recently.

    My parents celebrated their 40th wedding anniversary and we had to feed and water 60 people. As my parents were founders of their local wine circle choosing the wines was not easy, but you came up trumps!

    The feedback from the guests but most importantly my perents was very good, especially for the Rose which was a hit in the afternoon sunshine.

    June 30th, 2010 at 3:20 pm. Permalink.

  • Paul Benbow replied:

    This is the first time I have bought wine directly from a chateau unless I've actually been there. I ordered the wine on Tuesday and it arrived today, Friday. The website is great, some big merchants could learn a thing or two. We will be cracking a magnum open tomorrow evening with friends.

    September 10th, 2010 at 6:07 pm. Permalink.

  • pat Thompson replied:

    Will you ever be shipping to the United States?

    September 29th, 2010 at 1:55 pm. Permalink.

  • Gavin replied:

    Hi Pat
    I don't know, is the answer to your question. The three-tier system of importer, distributor then retailer has given us some problems in the past, such as when we shipped the wine to Gordon Ramsay's New York operation a few years ago. It was as if we were selling drugs, not wine. However, we should perhaps be a bit more active and understand how to make better progress in the US – as you are not the first to ask.

    October 2nd, 2010 at 11:29 am. Permalink.

  • Mick replied:

    I don't care if a wine is supposed to taste of goosebery or pinapple or even if it should have a hint of sage or grass.I want a wine I enjoy and this is very enjoyable wine. Excellent order and delivery process to boot. Chin Chin……

    October 13th, 2010 at 10:59 am. Permalink.

  • Keith Hearnden replied:

    I meant to tell Angie how much my wife and I are enjoying your first pink wine, and then to express the hope that it will prove to be only the first of a regular provision. It is flavoursome, refreshing and reasonably priced – so, more please.

    A few weeks ago in Saturday’s FT, Jancis reported (as fact) that the French now drink more pink wine than white! Hard to believe at first; but then one recalls how frequently in England other restaurant diners,other pub drinkers pick a pink (any chance of building a campaign on that as a slogan, Gavin?).

    Jancis’s corollary was just as interesting. Because of pink’s increasing popularity, she drew attention to more than a handfull of producers who are seeking “fine wine” quality and status for their pinks – with commensurate prices, of course (we’re talking £20 to £35 a bottle). Interesting, eh?

    December 14th, 2010 at 2:00 pm. Permalink.

  • Tim Peat replied:

    Sorry, my friends, but have to write about this to you…

    I was really disappointed when we headed back to cork from the “pilot”…

    I will vote over and over again for whites and roses to be Stelvin-capped and reds left with cork.

    It makes sense for exactly the reasons laid out in your email on the matter..no oxygen to no oxygen….and the reverse for reds.

    I LOVED the new shape of “Stelvin”ed bottles you produced in your pilot…like a supermodel they were…tall thin and elegant!!!..

    I think you should stick with the best possible quality corks for the reds….

    And isn’t it lovely that no one ever rings and says they have had corked bottles…all very gentlemanly!!

    I guess your other serious consideration might be for your restaurant relationships….but I’d maintain they are getting increasingly used to serving Stelvin whites for French and Italian wines….eg. French Lurton Sauvignon I had only last evening in Scotts…

    I don’t know how practical/cost challenging it is from a bottling standpoint but you could of course keep your batches for your restaurants with cork but give the regular direct punters the Stelvins…?…or even give them the choice but that sounds an accommodation too far…they can buy your restauranteur labelled wine anyway, cane they not?

    If you go the route above you have to have both bottling methodologies open to you anyway…

    Thanks for reading and I hope the vote goes the right way!

    January 14th, 2011 at 2:15 pm. Permalink.

  • Phil Quiney replied:

    Hi Gavin and Angela

    Interesting points on corks v screwtops – I'm still a cork man on reds – jury's out on white and rose. Particularly appreciated your 5 stories from around teh world – brightened up my day! Keep up the good work. Phil Quiney

    January 19th, 2011 at 8:27 am. Permalink.

  • Stephen and Midori M replied:

    First of all thank you very much for the very prompt delivery of the wine.

    We had been meaning to try your wine for some time (since reading about it in Oz Clarke's 'Bordeaux') and I must say we have been delighted with it. Midori loves the red wine in particular, and both the white wines (in their very different way) are hugely appealing. We have yet to try the rose, but from what we have had so far we are sure to be back for more sooner rather than later. Thanks again, and keep up the good work!!

    Stephen and Midori

    April 20th, 2011 at 9:34 am. Permalink.

  • Ian and Silvana Robe replied:

    Gavin and Angela – many thanks for the wine you shipped for our wedding in Ascona last weekend. The labels looked perfect and the wine was the perfect accompaniment to dinner. Everything worked perfectly and all the guests commented on how good the wine was. Happily for us, we have a few bottles left over, which we'll enjoy in the years to come. Thanks again, Ian and Silvana

    October 16th, 2011 at 7:37 am. Permalink.

  • Greg Morrall replied:

    I was introduced via a friend of mine and have continued to order direct since then. I'm extremely happy with the wine, the service and the price.

    I have passed on the website details to friends of mine who I hope have followed suit and ordered. Well done!

    We hope to visit Chateau Bauduc next year… Happy Days!

    December 13th, 2011 at 7:18 am. Permalink.

  • Matt White replied:

    Team Bauduc,

    Despite the weather and my awkward side gate, I arrived home in a storm to find my wine exactly where I asked for it to be left but also covered up to keep the boxes dry. An unexpected surprise but very welcome. Some of the boxes are being stored under the house for the coming years the others have been opened and taste great. The Clos des Quinze is fantastic. I shall certainly be ordering more.

    Excellent wine, excellent service.

    December 15th, 2011 at 3:04 pm. Permalink.

  • Gavin replied:

    Thanks Greg. You're more than welcome if you get the chance to visit.

    December 16th, 2011 at 7:23 am. Permalink.

  • Gavin replied:

    Thanks Matt for your kind words. The cheque's in the post.

    December 16th, 2011 at 7:24 am. Permalink.

  • Ian Davies replied:

    Just opened a bottle of 2005 Clos des Quinze, decanted and spectacular

    December 29th, 2011 at 10:59 pm. Permalink.

  • @SusanBillinge replied:

    Received my box of wine this week, nice and quick. Am now restraining myself from opening a bottle before the weekend. Very much looking forward to a glass or two. Thanks for the swift delivery @ChateauBauduc

    September 6th, 2012 at 12:55 pm. Permalink.

  • Jonathan replied:

    Thank you for the very quick service!

    September 22nd, 2012 at 7:44 pm. Permalink.

  • Dan Wilkinson replied:

    I received my recent order in double quick time and it is as delicious as ever! Many thanks to Alexis for her efficiency. I also enjoyed the opprotunity to chat to Gavin about various wine related topics. I will continue to recommend unreservedly to friends.

    November 23rd, 2012 at 10:47 am. Permalink.

  • GavinQuinney replied:

    Thank you, Dan. Good of you to comment and to recommend us to friends. A fine Chateau Bauduc apron – the essential garment for wearing in the kitchen/cellar/logshed this Christmas – will be on its way.

    November 24th, 2012 at 5:37 pm. Permalink.

  • Colin Wrightson replied:

    A big thank you to the Bauduc team for another excellent tasting wine and for the great service with ordering and delivery. Wonderful as always.

    December 11th, 2012 at 10:00 am. Permalink.

  • Andrew Wilson replied:

    Many thanks to everyone at Chateau Bauduc – my Clos des Quinze 2009 and Bordeaux Blanc 2010 arrived very quickly and although it is intended for Christmas I felt obliged to try a bottle. Suffice to say, I'm looking forward to Christmas even more now!

    December 11th, 2012 at 10:34 am. Permalink.

  • GavinQuinney replied:

    Thank you, Colin.

    December 14th, 2012 at 11:08 am. Permalink.

  • GavinQuinney replied:

    Thanks for the order, and the comment, Andrew.

    December 14th, 2012 at 11:09 am. Permalink.

  • rakh1 replied:

    Arrived very promptly in perfect condition, and followed up by an email from Freddie checking all was well. I opened a couple of bottles last night for my first taste. Have to say – it is fantastic wine (Bordeaux Blanc 2009). Wonderful flavours, dangerously quaffable, a delight to drink. All this, and for the same price and a mediocre bottle from the supermarket!!! I think I've found a new favourite website.

    December 15th, 2012 at 11:35 am. Permalink.

  • GavinQuinney replied:

    Thanks Richard, glad it's going down well. 'Dangerously quaffable'? Don't forget to drink in moderation, sir.

    December 15th, 2012 at 12:07 pm. Permalink.

  • Mansur replied:

    Was recently presented with a case of wine and was really impressed by the service. Alan, the driver was lovely to work with: he offered a choice of two days on which he could deliver. As I wasn't home, we arranged for him to deliver at my friend's place. Alan called my friend to check that the delivery time was convenient and arrived punctually. A much better experience than my recent run in with FedEx…

    December 21st, 2012 at 10:45 am. Permalink.

  • Pete Ward replied:

    Team Bauduc,

    Do you still offer personalised labels on your bottles? Having been keen Bauduc drinkers over the years we are thinking of ordering a load of tricolore wines (substituting blue for pink!) for our 10th wedding anniversary in July…

    I shall of course also be sporting my dashing yellow Chateaux Bradley apron whilst tending to the BBQ, glass in hand!

    January 28th, 2013 at 3:26 pm. Permalink.

  • Liz Candy replied:

    The delivery was, as usual, prompt and courteous; the wine is, as always, delicious – so much so that the comment should almost read "the wine was …." I shall, as usual, be back.

    March 3rd, 2013 at 10:33 am. Permalink.

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